Customer Service
- Total activity 214
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 122
Articles
Recent activity by Customer Service-
My images do not look the same when printed as they do on my screen?
My Screen Shows My Images How I Like Them... Yes, of course, as it is your screen, you are used to this and you accept this as being CORRECT - but due to equipment, lighting and ambient environment...
-
Delivery - How it works
Our Delivery Partners We use FedEx for most UK mainland deliveries, DPD for remote locations, like the far north of Scotland, or the Isle's of Scilly, and for international orders, we use UPS. We u...
-
Image Sizes for Calendars - Calendar Information and Specifications
Quite often we get asked what the image sizes are for our calendars...Below is a complete list of the calendars with a brief description and options available, their templates and the image sizes n...
-
How do I approve my proof
If you have a proof to approve online, you can find the approval button in your list of orders. Your order list is located in your account area. You can access your account area by clicking the a...
-
What is the online design studio?
Our online design studio is software that allows you to design your product on our website. Depending on the product you have chosen the software will allow you to choose a pre-defined template a...
-
How can I download images (JPEG) of my order?
In your account panel under your portfolio are your current designs with us. At any time you can click and view the preview icon of the design you have created. Click account in the top left, aft...
-
My preview isn't showing the updated version? Its not showing my changes?
This can occur due to cache in your browser. Firstly clear the cache in your browser, if you don't know how to do this simply google "clear cache chrome (browser name)" and follow the instructions....
-
Change Calendar Design Size - Add 14th page
We offer our calendar templates in SIZES / PAGES. Most calendars have a 12, 13 or 14-page option. You might choose to design a 13-page calendar, but then decide you want to add the extra 14th page....
-
Change My Design from standard to premium..
We offer our calendars in the standard or premium versions. Each product has designs associated with it, so if you initially design your calendar as a STANDARD product, and want to order it as a PR...
-
How does your pricing work?
Pricing All of Colour Calendars prices are on our website. The Colour Calendars website is fully dynamic, you simply add your options and the website will generate your price including VAT (You may...