Customer Service
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Activity overview
Latest activity by Customer Service-
Customer Service created an article,
Get a Price / Get a quote
We offer many products, and have tried to make this as simple as possible. We understand however, that navigating a new website can sometimes be confusing. Here is how to get access to our prices a...
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Customer Service created an article,
Cookie Data / Cookies on our website
Our website needs certain cookies to be able to function, without them, our pricing, design, and template software will not function, making the website an unusable facility. You are able to disa...
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Customer Service created an article,
Print On Demand - Fulfillment Services
We get asked quite often, do we provide Print on Demand or a Fulfilment Service? - Right now, we do not offer this type of service, but it is being considered for the future expansion of the busin...
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Customer Service created an article,
Adding Express Service to your order
Sometimes you may need a faster Leadtime on your order. We do offer an express service which can be added. This express Leadtime decreases the production Leadtime of your order once your proof has ...
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Customer Service created an article,
Change My Design from standard to premium..
We offer our calendars in the standard or premium versions. Each product has designs associated with it, so if you initially design your calendar as a STANDARD product, and want to order it as a PR...
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Customer Service created an article,
Uneven Borders on Design/Printed proof
During the print production and cutting of the sheets, these can move slightly. (This is normal) If you are seeing an un-even border it will be due to a combination of the image placement and movem...
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Customer Service created an article,
Design Studio not loading...
Sometimes you may find, depending on your computer configuration, that the studio design software does not load and continues to show the loading icon. If you experience this, usually it is either ...
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Customer Service created an article,
Change Calendar Design Size - Add 14th page
We offer our calendar templates in SIZES / PAGES. Most calendars have a 12, 13 or 14-page option. You might choose to design a 13-page calendar, but then decide you want to add the extra 14th page....
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Customer Service created an article,
Our Working Printing Profile - Coated Fogra 39 ICC Profile
We are specialists in our field when it comes to Calendar Printing, photobooks and diaries. At our heart, we have evolved from a Printing Firm, and as such, we have the full manufacturing facilitie...
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Customer Service created an article,
Hardback Book Templates / Create your own artwork for books
When it comes to creating a Hardback book, if you are a professional you want to create your document in your creative suite software - Please find below all of the cover and inner page templates w...