Although our website can be used on mobile phones and tablets,. the design process can be difficult doing it this way. We always recommend using a laptop or computer for the simplest design process.
Using a laptop or computer is the most effective way to get all of the benefits of our design studio and allows you to easily drag and drop your images to where you need them to go. You are also able to make changes to the images a lot more easily on a laptop screen rather than a mobile.
Please note that there is a limited amount of assistance that we can give to our customers if the designer service is not paid for. This is due to the demand which we have for making designs for customers and making edits for people who are designing on mobile phones or tablets does require a lengthened amount of time to complete. We are also limited in giving assistance to all of our customers during our busiest months of the year from September to December, we will do our best to help everyone, however it is always worth reading our other articles first which will probably answer your questions!
If you do not have access to your own computer and wish to place an order with us but are struggling, we would recommend you possibly working on your design with a family member, work colleague or friend. If this is not possible, please get in contact with us and we can discuss your projects further including the design service method.
In terms of placing an order on a mobile and a tablet, if you have a 'Print Ready File' this is completely doable! If you have a design which you have created or need to create online, it will definitely be easier to complete if you use a laptop.
If you experience any issues with ordering,m as long as you have information on the product which you are designing and the quantities that you require, we can load your order onto the system for you and then take the payment over the phone if you cannot complete this. Please get in touch with us if you require this for your order - but please only get in touch when you know the specifics of what you need to order and the quantity which you require!
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