We endeavour to get all orders out as soon as possible once your proofs have been approved. During our ‘peak’ season from September to December, these lead times will vary and will update on our website during these times.
Our standard lead times are listed below:
Calendars, Greeting Cards, Desk Pads – 7 working days
Softcover Book Products – 10 working days
Hardback Book Products – 12 working days
Please note that weekends will not be included within the production or delivery times.
Orders will be dispatched on time and sent by the couriers on either a 24 or 48 hour delivery service to UK addresses and then an extended delivery time for International orders which are sent via UPS.
Please note that if your order gets dispatched by us and does not get to you before this expected delivery date, we cannot take responsibility for the as this lies with the courier. We will do our best to locate the parcel through our account managers, however if we do not receive updates on the online tracker or from our account managers, we will work with you to create a resolution. Please allow 1 or 2 days after the expected delivery date before contacting us.
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