We are always on hand to assist your needs whether you are an existing customer or are looking to start working with us!
The best place for us to help you is for you to submit a help request online. You can find this at the bottom right of our website’s home screen with a little grey button ‘Help’. From here, you can then submit your question and one of our advisors will answer it as soon as they can!
Please make sure to include as much information as possible in your requests and include any images or details of the products to ensure that we give you the answers that you are looking for!
Please note that our customer service team only respond to messages during business hours which are:
Monday – 8am to 5pm
Tuesday - 8am to 5pm
Wednesday - 8am to 5pm
Thursday - 8am to 5pm
Friday 8am to 5pm
If you wish to give us a call, you can leave a voice message on 01803 658573 and a member of the team will call you back as soon as they can. You can also get in touch via social media if this is more your thing! You can find us at:
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